FAQ & Support
About the Precision Quality Internship Programme
The Precision Quality Internship programme trains and equips young people with the soft and employability skills needed for the world of work. This programme boosts competency-based learning, precision, and accuracy of work and elevates the standard in the delivery of tasks. The programme is run by the Design & Technology Institute in collaboration with Accents & Art, and is worth approximately $5,000 per person but is fully funded for all selected participants.
Who can enrol?
The Precision Quality Internship Programme is open to all young Ghanaians aged 18 to 35 years old (especially young women) who are "Not in Employment, Education, or Training (NEET)" and are looking to upskill, reskill and enhance their technical competencies. The programme admits graduates from institutions across Ghana's 16 regions.
What is the goal of the programme?
The goal is to bridge the gap between students' academic preparation and real-world/industry needs, thereby enhancing graduates' employability and guaranteeing them access to fulfilling and dignified jobs.
What will I learn?
Participants will be trained in both soft skills and hard skills:
- Soft Skills: Mindset shift, entrepreneurship, communication, leadership, business and financial literacy
- Hard Skills: Technical, vocational, and creative abilities specific to your chosen pathway
The programme combines theory-based learning with practical assessments and hands-on projects aligned with industry standards.
How long does the programme last?
The training aspect of the programme lasts 6 months. During this time, participants are upskilled, reskilled, and made ready for industry through comprehensive soft skills and technical training.
Where are the training locations?
Training takes place at five locations across Ghana: Accra, Takoradi, Ho, Kumasi, and Tamale. Your training centre assignment is determined during the enrollment process based on your location and cohort availability.
Is the programme free?
Yes. The programme is worth approximately $5,000 per person but is fully funded for all participants who are selected. There are no tuition fees or costs for accepted participants.
What happens after I complete the training?
After completing the training and project work, participants will be placed in jobs where they can earn a substantial income to support their livelihoods. Those found capable will be assisted in setting up their own business and granted seed capital.
Do I receive a certificate?
Yes. Participants who successfully complete the programme requirements, pass required assessments, and meet attendance requirements receive official certification from the Precision Quality Internship Programme.
How does the blended learning approach work?
The Precision Quality Internship Programme uses a blended learning model that combines online course materials accessible through this Learning Management System with in-person practical sessions at your designated training centre. You will complete theory modules, quizzes, and assignments online, while practical skills training and assessments occur at the physical training facilities.
When does the programme run?
The programme runs for three yearsâfrom 2025 to 2028âwith multiple cohorts. Each cohort has its own application deadline. Check the official PQI website or contact support for current cohort enrollment information.
How do I enroll in a course?
After being accepted into the programme, you will receive enrollment credentials and an enrollment key from your programme coordinator. Once your account is approved, you will be assigned to your appropriate cohort and enrolled in your designated courses. Contact your centre coordinator if you have not received enrollment information.
What are the assessment requirements?
Each course includes multiple assessment components that may include quizzes, assignments, practical demonstrations, and final assessments. You must achieve the minimum passing grade specified for each assessment type. Detailed grading criteria and requirements are available within each course module.
Support & Help
If you need assistance with your account, courses, technical issues, or programme information, the PQI Support Team is here to help.
How do I contact support?
You can contact the PQI support team by email at support@accentsandart.com or call +233 59 455 9187. Please include your full name, registered email address, training centre location, and a clear description of your issue. For urgent matters, you may also contact your local training centre coordinator directly.
I cannot access my course
If you are unable to access a course, first verify that you are logged into the correct account and that you have been officially enrolled in the course by your cohort coordinator. Course access is granted after enrollment approval is complete. If you believe you should have access but cannot see the course, contact support with the specific course name, your cohort information, and a screenshot of what you see when logged in.
I forgot my password
Use the "Forgotten your username or password?" link on the login page at training.accentsandart.com to reset your credentials. Enter the email address you used during registration. If you do not receive a password reset email within 15 minutes, check your spam or junk folder. If you still cannot access your account, contact support with your registered name and an alternative email address we can use to reach you.
I'm having trouble with quizzes or assignments
If you experience technical difficulties during a quiz (such as questions not loading, timer issues, or submission problems), do not refresh your browser. Instead, take a screenshot of the issue and note the exact time it occurred. Contact support immediately with these details. For assignment submission issues, verify that your file format and size meet the requirements specified in the assignment instructions.
Videos or content are not loading
Content loading issues are often related to internet connectivity or browser compatibility. Try the following steps:
- Refresh the page and wait at least 30 seconds for content to load
- Clear your browser cache and cookies, then log in again
- Try accessing the platform using Google Chrome or Mozilla Firefox (recommended browsers)
- Check your internet connection stability
- Disable browser extensions that may block content
If problems persist after trying these steps, contact support with details of your device type, browser version, internet connection type, and a screenshot of the error or blank area.
How do I track my progress?
Your course progress is automatically tracked as you complete modules, assessments, and activities. You can view your overall progress in each course from your Dashboard. Grade reports are available under your user profile. If you notice discrepancies in your progress or grades, contact your course facilitator or support team.
Can I access courses on mobile devices?
Yes, the PQI Learning Management System is accessible on mobile devices through your mobile browser. For the best experience, we recommend using the latest version of Chrome or Safari on your mobile device. Some interactive content and assessments may be better suited for desktop or laptop computers.
Who do I contact about my cohort or schedule?
For questions about your cohort assignment, training schedule, practical session times, or centre-specific information, please contact your local training centre coordinator. General cohort information is also available through your Dashboard after enrollment.
I need to change my training centre or cohort
Training centre and cohort changes must be approved through programme administration. Contact support at support@accentsandart.com with your request, including your current cohort, desired change, and reason for the request. Changes are subject to availability and programme requirements.
Still need help?
If your question is not addressed here, please contact the PQI Support Team at support@accentsandart.com or call +233 59 455 9187. We aim to respond to all inquiries within one business day. For immediate technical support during training hours, you may also visit your local training centre's administrative office.